Return Policy


At La La Lu, we want you to love what you purchase from our site. If you don’t, we offer easy returns for eligible products within 30 days of the delivery date.


Exceptions / non-returnable items

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Non-returnable items include:
-Items marked as Final Sale
-Items 30 days past the delivery date
-Gift cards
-Items sold “As Is” or in “Open Box” condition
-Items that have been worn, washed, assembled, or otherwise fully unpackaged
-Items that do not include their attached original tag
-Items with damaged packaging (excludes damages from shipping) or items missing original packaging
-Personalized, monogrammed or customized items
-Swimwear that has been used or worn or is missing the sanitary liner and/or tags